How to Troubleshoot a Dishwasher That Won’t Drain

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Pioneer Appliance
March 11, 2025
Dishwasher Repair

A dishwasher that won’t drain is one of the most frustrating appliance issues. Standing water at the bottom of your dishwasher can lead to bad odors, potential leaks, and unclean dishes. Before calling a repair technician, there are a few troubleshooting steps you can take to resolve the issue yourself.

Step 1: Check for a Clogged Drain Filter

Most dishwashers have a drain filter located at the bottom of the tub. Over time, food particles, grease, and debris can build up and block water flow.

🔧 What to Do:

  1. Remove the bottom dish rack for better access.
  2. Locate the drain filter (usually a round or cylindrical piece).
  3. Twist and remove it, then rinse it under warm water. Use a soft brush or sponge to scrub off any debris.
  4. Reinstall the filter and check if the water drains.

Step 2: Inspect the Drain Hose for Clogs or Kinks

The drain hose connects your dishwasher to the sink drain or garbage disposal. A clog or kink in the hose can prevent proper draining.

🔧 What to Do:

  1. Turn off the power to the dishwasher.
  2. Locate the drain hose (it’s usually under the sink or behind the dishwasher).
  3. Check for visible kinks and straighten the hose if needed.
  4. Disconnect the hose and flush it with warm water to remove any blockages.
  5. Reconnect it and run the dishwasher to see if the problem is resolved.

Step 3: Clean the Garbage Disposal Connection

If your dishwasher drains through the garbage disposal, a clogged disposal or air gap can block drainage.

🔧 What to Do:

  1. Run the garbage disposal to clear any food debris.
  2. Check the small air gap (a silver cylinder next to the sink faucet) for blockages.
  3. If your dishwasher was recently installed, ensure the knockout plug in the garbage disposal was removed.

Step 4: Examine the Drain Pump

The drain pump forces water out of the dishwasher. If it’s blocked or faulty, the water won’t drain.

🔧 What to Do:

  1. Unplug the dishwasher or turn off its circuit breaker.
  2. Remove the bottom panel (kick plate) to access the pump.
  3. Check for debris blocking the pump impeller. Remove any obstructions.
  4. If the pump is making unusual noises or isn’t working, it may need to be replaced by a professional.

Step 5: Reset the Dishwasher

Sometimes, a simple reset can fix a drainage issue.

🔧 What to Do:

  1. Turn off the dishwasher and unplug it (or flip the circuit breaker).
  2. Wait for 5-10 minutes.
  3. Restore power and run a short cycle to see if the problem is resolved.

When to Call a Professional

If you’ve tried these steps and your dishwasher still won’t drain, there may be a more complex issue, such as a malfunctioning control board, a broken pump, or a clogged main drain line. A professional appliance repair technician can diagnose and fix the problem efficiently.

Need expert help? Pioneer Appliance Repair serves the Reno-Tahoe and Carson Valley areas, including Carson City, Minden, and Gardnerville. Contact us for reliable dishwasher repair services!

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