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Our service call and diagnosis fee starts at $129 and can vary by location and brand.

This includes the trip to the home and a complete diagnosis of your unit regardless of time.
Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

About Your Appointment


Customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

For parts, we back the manufacturer warranty.  That's why we will only install OEM parts.

Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

Answers to Common Questions

Q: Can you help with a replacement or installation of a new appliance?
A: Yes, Pioneer Appliance Repair can install new appliances provided by our customers.

Q: How do I change the belt on my washer?
A: Although it is different by brand, our technicians are familiar with all types of machines and can easily get the job done.

Q: My appliance is making a loud beeping noise. What should I do?
A: Try to unplug the machine if you can easily access the power cord. If not, turn off the circuit breaker, contact us and we will be right out to determine and resolve the issue.

Q: Do you service the brands that the box stores sell under warranty?
A: A lot of times an arrangement can be made with the retailer for the reimbursement of your repairs paid by you to us if they do not have a warranty service person available for your more urgent or emergency needs.

Q: How much does it cost to come out to my home?
A: Cost may vary slightly do to geographical areas or appliance types, but we will give you a detailed idea of charges before any work is performed. Our rates are not just competitive, but quite reasonable when considering the high cost of newer appliances.

Q: Can you come when I’m not home?
A: Of course we can, many of our home owners are very busy or out of area. We are willing to do what it takes to resolve the issue during your absence.

Q: I have a dog. Is that OK?
A: Our service men are very pet friendly and love pets, they will have no issues accommodating your pet during service.