Appliance Repair Incline Village Nevada

Pioneer Appliance Repair Inc Rated 4.7 out of 5 stars based on 18 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model ksss42qdw05
Near Incline Village, NV 89451
Shawn
Job Details: 07/12/2024
37-40 in freezer, 55 in fresh food. Frost pattern nearly gone. Would need recharge.
We serviced a
MIELE DISHWASHER
Model G2432SCU
Near Incline Village, NV 89451
Shawn
Job Details: 07/09/2024
Installed listed part, tested okay; used 1 10656631 from stock.
We serviced a
GE RANGE
Model ON RETURN
Near Incline Village, NV 89451
Shawn
Job Details: 07/09/2024
Installed gear, now operates, but ram keeps hammering at top until stopped. Will need upper directional switch p# wp777811; ordrng 1 1, states that autho needed.
We serviced a
THERMADOR REFRIGERATOR
Model T36BT820NS/25
Near Incline Village, NV 89451
Shawn
Job Details: 07/09/2024
Ice maker failure, per diagnostics, since unit is completely unresponsive, unit would need both electronic boards, p#11041671 and p#00656997 and ice maker p#00702092; O-emld tckt, states that autho needed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Incline Village, NV 89451
Shawn
Job Details: 07/09/2024
Pulled unit out, cleaned droppings from behind unit and under unit, also cleaned condenser, but found no cause of a smell, temps are perfect.
Melinda Pierce
Incline Village, Nevada
07/11/2024
Shawn was on time, very professional and knew exactly what my issue was. It was fixed quickly and efficiently.
Hi Melinda, thanks so much for giving us that feedback of our technician Shawn. We're so happy to hear that we able to fix that Kenmore Washer on the same day that he was there! And we're pleased to know that you had a positive experience along the way as well. Please don't hesitate to reach out if you're ever in need of anything, and we'll be happy to help! - Nick Hansen, Executive Administrator
Overall Experience
Jimtq42
Incline Village, Nevada
05/16/2024
I feel absolutely GOUGED AND RIPPED OFF! I was charged almost $200 for a service call to Incline village. It took Shawn maybe 15 minutes max to replace the igniter. When I saw the details of the bill (which I received online AFTER Shawn left) I found out that the service call charge did not include any labor, and i was charged ANOTHER $90 for maybe 15 minutes work to install a $60 part and confirm that the over started when turned on. I will NEVER refer anyone to your firm. And that is inspite of the fact that Shawn was both competent and personable. NEVER AGAIN!
Hi Jim. I'm so sorry you feel that way about our charges. We don't charge by the hour for a job, but instead we use a national pricing guide that tells us how much to charge for a particular job. This allows us to be fair to the technician who might get the work done much faster than other techs can, and it keeps us in the price range of most other companies. We also try to communicate our prices clearly before proceeding with any work. We're glad to hear that Shawn was capable and competent, and that he got your appliance working again. But we're sorry to hear that you weren't pleased with our prices! Please feel free to call the office if you'd like to discuss this further - 866-963-8988. Thank you, Nick Hansen, Executive Administrator.
Overall Experience
Siv
Incline Village, Nevada
04/21/2024
Shawn was great knew exactly what was needed the other repair person put in wrong parts ! Also on time and good communication Friendly as well and reliable
Thank you so much for this kind review! We're so happy to hear that Shawn was able to take care of that Whirlpool washer and get it going again. We appreciate your business, and are happy to help any time you need us! - Nick Hansen, Executive Administrator
Overall Experience
Scott
Incline Village, Nevada
04/08/2024
Shawn was very responsive, polite, and knowledgeable
Thanks Scott! We're so glad that Shawn was able to help with that Kitchenaid refrigerator. Thank you for letting us know about his responsiveness, politeness, and that he had knowledge on the situation! Don't hesitate to reach out if you ever find yourself in need of anything else. - Nick Hansen, Executive Administrator
Overall Experience
Incline Village, Nevada
03/23/2024
Overall Experience