Appliance Repair Incline Village Nevada

Pioneer Appliance Repair Inc Rated 4.8 out of 5 stars based on 20 customer reviews

We serviced a
WHIRLPOOL DRYER
Model GEW9260PL0
Near Incline Village, NV 89451
Shawn
Job Details: 09/26/2024
Pulled out washer to get access to back of dryer. Found very long kinked crushed vent with holes in it. Replaced hose and made as short as possible. Use as normal; used 1 0000 (venting) from stock.
We serviced a
THERMADOR MICROWAVE
Model 16-11-157
Near Incline Village, NV 89451
Shawn
Job Details: 09/26/2024
22-year-old inverted unit. Heats for 2 seconds, shuts off, and gives a burn smell. Uninstalled and inspected unit. Found that the unit needs magnetron, cap, diode, and inverter, but no parts are available for this model.
We serviced a
THERMADOR VENT DOWNDRAFT
Model CVS36RS
Near Incline Village, NV 89451
Shawn
Job Details: 09/26/2024
Down draft button not working. Would need button kit and probably wiring harness for it, which appears to come as one kit, but it’s old enough I can’t get a part number for it. The only parts available for this are universal parts and a knob. No way to test lift motor or linkage without this switch.
We serviced a
VIKING RANGE
Model WORNOFF38651865
Near Incline Village, NV 89451
Shawn
Job Details: 09/20/2024
Model number gone, but will need it for griddle thermostat. Unit is probably a VDSC4856GSS. Needs indicator light. The red indicators are NLA, but I found one p#PE050023 and holder p#PE050024 for right side, adjusted left burners, and removed a steel wool piece that was stealing spark for left burners. Tested okay. Unit will need new thermostat for griddle, it's off by 500 degrees. p#PB010035.
We serviced a
MAYTAG WASHER
Model MHWE201YW00
Near Incline Village, NV 89451
Shawn
Job Details: 09/13/2024
Replaced drain pump and both water lines. Tested okay; used 1 W10505928RP (FILL HOSE) from stock.
Tiller
Incline Village, Nevada
09/27/2024
Shawn was super professional. Open to answering all our questions and great to work with.
Thanks so much for taking time to leave a review, Anna! We're very happy to hear that Shawn provided you with professional service and was attentive to your questions about your Whirlpool dryer. We appreciate your feedback and look forward to serving you again in the future. - Nick Hansen, Executive Administrator
Overall Experience
SOrlady
Incline Village, Nevada
09/05/2024
Shawn was AWESOME!!!!! Personable, professional, efficient, knowledgeable! Thrilled to have him be our One Stop Shop Appliance guy!! Loved talking pizza recipes with him too!
Thank you so much for your kind words! We're delighted to hear that Shawn provided excellent service on the Viking range, and was able to share some pizza recipes too! We're happy to help any time you need us. - Nick Hansen, Executive Administrator
Overall Experience
Melinda Pierce
Incline Village, Nevada
07/11/2024
Shawn was on time, very professional and knew exactly what my issue was. It was fixed quickly and efficiently.
Hi Melinda, thanks so much for giving us that feedback of our technician Shawn. We're so happy to hear that we able to fix that Kenmore Washer on the same day that he was there! And we're pleased to know that you had a positive experience along the way as well. Please don't hesitate to reach out if you're ever in need of anything, and we'll be happy to help! - Nick Hansen, Executive Administrator
Overall Experience
Jimtq42
Incline Village, Nevada
05/16/2024
I feel absolutely GOUGED AND RIPPED OFF! I was charged almost $200 for a service call to Incline village. It took Shawn maybe 15 minutes max to replace the igniter. When I saw the details of the bill (which I received online AFTER Shawn left) I found out that the service call charge did not include any labor, and i was charged ANOTHER $90 for maybe 15 minutes work to install a $60 part and confirm that the over started when turned on. I will NEVER refer anyone to your firm. And that is inspite of the fact that Shawn was both competent and personable. NEVER AGAIN!
Hi Jim. I'm so sorry you feel that way about our charges. We don't charge by the hour for a job, but instead we use a national pricing guide that tells us how much to charge for a particular job. This allows us to be fair to the technician who might get the work done much faster than other techs can, and it keeps us in the price range of most other companies. We also try to communicate our prices clearly before proceeding with any work. We're glad to hear that Shawn was capable and competent, and that he got your appliance working again. But we're sorry to hear that you weren't pleased with our prices! Please feel free to call the office if you'd like to discuss this further - 866-963-8988. Thank you, Nick Hansen, Executive Administrator.
Overall Experience
Siv
Incline Village, Nevada
04/21/2024
Shawn was great knew exactly what was needed the other repair person put in wrong parts ! Also on time and good communication Friendly as well and reliable
Thank you so much for this kind review! We're so happy to hear that Shawn was able to take care of that Whirlpool washer and get it going again. We appreciate your business, and are happy to help any time you need us! - Nick Hansen, Executive Administrator
Overall Experience